|Store Policies > Shipping|
Our web store calculates shipping charges based on the destination and weight of your package.
You only pay the actual charges for shipping, we do not charge additional handling fees.
Once your order is paid for, we do our best get it to the shipping company within 3 business days. Occasionally we will be out of stock on some items. If this is the case, we may hold your order for up to 5 business days, or make a split shipment (you only pay shipping once).
Our web site displays your shipping charge based on the size of your order. For retail shipments to the lower 48 states and Canada we charge the exact amount we show on your order confirmation. If you add to your order, or combine multiple orders, we will gladly consolidate your shipment to save you shipping costs.
*Exceptions- charged actual freight costs
We automatically divide your shipment into multiple 1 or 2KG packages if that saves you shipping costs for you. Here are our standard international shipping costs in US dollars:
Additional Delivery Surcharges: You are responsible for all inbound/outbound shipping charges when deliveries cannot be made for the following reasons:
But, we are a friendly bunch and we will work with you to get the problem fixed one way or another.
A few notes for Overseas customers:
Shipments are sent by surface parcel post. Parcels generally arrive in the destination country within 20 business days - delivery time after that point is at the discretion of your national Customs and Post offices. You can arrange for air mail delivery (7 days to most countries) for an additional cost. If you prefer airmail, please advise at the time of your order. We will confirm additional shipping charges with you before your package leaves.
Last update: Sep 2007